Contact information
Contact Us
We're here to help.
Whether you have a question about your order, need assistance with sizing, shipping, returns, tracking information, or simply want to learn more about our collection, our customer support team is ready to assist.
Customer Support
Email: support@solemora.store
Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
We strive to respond to customer enquiries as quickly as possible during business hours.
Business Information
SoleMora
Lytchett House
13 Freeland Park, Wareham Road
Poole, Dorset
BH16 6FA
United Kingdom
Order Assistance
To help us assist you as quickly as possible, please include the following information when contacting us:
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Full Name
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Order Number
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Description of your enquiry
Providing these details allows our team to locate your order faster and provide more efficient support.
About SoleMora
SoleMora is a UK-based online fashion store specialising in women's dresses.
Our carefully curated collection is designed to help women feel confident, elegant, and stylish for every occasion. We focus on offering quality products, reliable service, secure shopping, and a smooth customer experience from checkout to delivery.
Common Reasons Customers Contact Us
Our team can assist with:
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Order status and tracking
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Delivery enquiries
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Returns and refunds
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Sizing recommendations
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Product information
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Payment questions
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General customer support
Need Help?
For any questions regarding your order or our products, please contact:
Email: support@solemora.store
Our customer support team will be happy to assist you.
Thank you for choosing SoleMora.